Six Paradigms of Human Interaction

• Win/Win
• Lose/Lose
• Win/Lose
• Win
• Lose/Win
• Win/Win or No Deal

Win/Win

• Agreements or solutions are mutually beneficial
• A belief in the Third Alternative -- a better way

Win/Lose

• Use of position, power, credentials, possessions or personality to get one's way.
• The win/lose mentality is dysfunctional to interdependence.

Lose/Win

• Lose/Win people are quick to please or appease.
• Capitulation -- giving in or giving up.

Lose/Lose

• Result of encounters between two Win/Lose individuals.
• Also the philosophy of highly dependent people.

Win

• Win at all costs. Other people don't matter.
• The most common approach in everyday negotiation.

Which Option is Best?

• Most situations are part of an interdependent reality.
• Win/Win solutions are synergistic.

Win/Win or No Deal

• If we can't find a solution that would benefit both parties, we agree to disagree.
• Most realistic at the beginning of a relationship or enterprise.

Five Dimensions of Win/Win

• Character. The foundation of Win/Win
  • Integrity. The value we place on ourselves.
  • Maturity. The balance between courage and consideration.
  • Abundance Mentality. There is plenty out there for everybody.
• Relationships. Courtesy, respect and appreciation for the other person and his point of view.
• Agreements. Cover a wide scope of interdependent action.
  • Desired results
  • Guidelines
  • Resources
  • Accountability
  • Consequences
• Supportive Systems. Reward systems must reflect the values of the mission statement.
• Processes. The route to Win/Win:
  • See the problem from another point of view.
  • Identify the key issues and concerns involved.
  • Determine what results would constitute a fully acceptable solution.
  • Identify possible new options to achieve those results.